Hang in there! The Turnagain Arm Shuttle route will most likely throw all sorts of challenges at our drivers, who are doing their best to get to you as quickly (but safely) as possible.
It’s a good idea to get a sim card* which allows for local cell phone service via a local carrier. If you have a local sim card, text us to let us know you are waiting. If after 10 to 15 minutes your shuttle does not arrive please call us.
*Note: We recommend all international customers visit a local carrier which can be found at the 5th avenue mall in downtown Anchorage to get a local sim card. If our drivers can’t reach you then you are responsible for your return trip back regardless of any inconveniences.
The company will not be held liable if, for example, you venture out into the Chugach National Forest without a way to contact us and you are delayed returning because you run into a problem. The driver will not look or wait for you – it’s their job to stick to the schedule and be on time at every stop. The office will try to contact you should the driver report you as a “No Show”. Remember this is the wilderness – always be prepared with a way to contact someone should you encounter a problem.